Privacy Policy

Effective Date: January 1, 2025

Last Updated: January 1, 2025

IT Academy Pro ("we," "our," or "us") operates the website https://itacademypro.online (the "Website"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website and use our educational services.

1. Information We Collect

1.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Request course information through our inquiry forms
• Register for courses or educational programs
• Contact us through email, phone, or contact forms
• Subscribe to our newsletters or educational content
• Leave reviews or provide feedback about our services
• Participate in surveys, promotions, or contests

The personal information we collect may include:

• Full name
• Email address
• Phone number
• Mailing address
• Payment information (processed securely through third-party payment processors)
• Educational background and professional information
• Course preferences and interests
• Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our Website, we automatically collect certain information about your device and browsing behavior, including:

• IP address and location data
• Browser type and version
• Operating system
• Device identifiers
• Pages visited and time spent on pages
• Referring website addresses
• Clickstream data and navigation patterns

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing activities. These technologies help us:

• Remember your preferences and settings
• Understand how you interact with our Website
• Improve our services and user experience
• Deliver personalized content and advertisements
• Analyze Website traffic and usage patterns

You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our Website.

2. How We Use Your Information

We use the collected information for the following legitimate business purposes:

2.1 Providing Educational Services

• Processing course registrations and enrollments
• Delivering course materials and educational content
• Communicating about course schedules, updates, and changes
• Providing student support and assistance
• Issuing certificates and credentials upon course completion

2.2 Communication and Marketing

• Responding to your inquiries and requests
• Sending course information and educational opportunities
• Providing newsletters and promotional materials (with your consent)
• Conducting surveys and gathering feedback
• Informing you about new courses, features, and services

2.3 Website Improvement and Analytics

• Analyzing Website usage and user behavior
• Improving Website functionality and user experience
• Developing new features and services
• Monitoring and analyzing trends and effectiveness
• Personalizing your experience on our Website

2.4 Legal and Security Purposes

• Complying with legal obligations and regulations
• Protecting against fraud, security threats, and illegal activities
• Enforcing our Terms and Conditions
• Resolving disputes and addressing complaints
• Protecting the rights, property, and safety of IT Academy Pro and our users

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

3.1 Service Providers

We engage trusted third-party service providers to perform functions on our behalf, including:

• Payment processing and financial transactions
• Email delivery and communication services
• Website hosting and maintenance
• Data analytics and research
• Customer support services
• Marketing and advertising partners

These service providers have access to personal information only as necessary to perform their functions and are obligated to maintain confidentiality.

3.2 Legal Requirements

We may disclose your information when required by law or in response to:

• Court orders, subpoenas, or legal processes
• Requests from government authorities or law enforcement
• Legal claims or regulatory investigations
• Protection of our legal rights and interests

3.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred to the successor entity, subject to this Privacy Policy.

3.4 Consent-Based Sharing

We may share your information with third parties when you have provided explicit consent for such sharing.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit and at rest
• Secure socket layer (SSL) technology for data transmission
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Employee training on data protection and security practices
• Regular backup and disaster recovery procedures

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors affecting retention periods include:

• The nature of the information collected
• Legal and regulatory requirements
• Operational and business needs
• The purpose for which the information was collected

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Portability

You have the right to request access to the personal information we hold about you and receive a copy in a structured, commonly used format.

6.2 Correction and Update

You may request correction of inaccurate or incomplete personal information we maintain about you.

6.3 Deletion

You may request deletion of your personal information, subject to certain legal exceptions and retention requirements.

6.4 Opt-Out Rights

You can opt out of:

• Marketing communications by using the unsubscribe link in our emails
• Cookies and tracking through your browser settings
• Targeted advertising through ad network opt-out tools

6.5 Objection and Restriction

You may object to or request restriction of certain processing activities involving your personal information.

6.6 Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in Section 11. We will respond to your request within a reasonable timeframe as required by applicable law.

7. Third-Party Websites and Services

Our Website may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit.

We are not responsible for the privacy practices or content of third-party websites or services, including:

• Social media platforms
• Payment processors
• Analytics providers
• Advertising networks

8. Children's Privacy

Our Website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately using the contact information provided below.

9. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your country of residence. These countries may have data protection laws that differ from the laws of your country.

When we transfer personal information internationally, we implement appropriate safeguards to protect your information, including:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions recognizing sufficient data protection
• Other legally recognized transfer mechanisms

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Post the revised policy on our Website
• Notify you of material changes through email or Website notice when appropriate

Your continued use of the Website after changes to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Information

12. Additional Information for Specific Jurisdictions

12.1 California Residents

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising CCPA rights

12.2 European Economic Area (EEA) Residents

EEA residents have rights under the General Data Protection Regulation (GDPR), including those outlined in Section 6 of this Privacy Policy. Our legal basis for processing includes:

• Performance of a contract with you
• Legitimate business interests
• Compliance with legal obligations
• Your consent (which you may withdraw at any time)

This Privacy Policy is designed to comply with Google Ads policies and applicable data protection regulations.